Commercial FAQ
Which certificates have your products passed?
Please check our Certificates , where you can get all the relevant information about our products.
Does your company have the ISO Quality Management System Certification?
Yes, our company has passed the ISO9001:2015 Quality Management System Certification.
Do your chips and modules have environmental certificates such as REACH, RoHS, etc.?
Our chips and modules comply with REACH, RoHS, Prop65 and many other environmental certification standards. To find out more, contact our business support team by submitting a Sales Questions, where you should mention the specific environmental certificate you need to check.
Do you have distributors in China, Europe, the United States and Canada?
To get specific information about our worldwide distributors, you should contact us by filling in the required information on our Sales Questions webpage. Then, our business support team will contact you as soon as possible, giving you all the information you need.
How can I start a distribution business with Espressif?
If you are interested in becoming one of our distributors, please send your company information to sales@espressif.com.
Where can I find your product information? Which of your products are in mass production?
You can get the basic information on our products from Espressif Product Selector. If you are looking for the technical documents of our products, please see Technical Documents.
Do your products have a longevity commitment?
Yes, Espressif provides a minimum longevity commitment of at least 12 years for all the products listed on the Longevity Commitment page.
Where can I find the SPQ (Standard Pack Quantity) and MOQ (Minimum Order Quantity) for your products?
For the standard packaging quantity (SPQ) and minimum order quantity (MOQ) of each product, please refer to the ESP Product Selector Tool.
How to buy Espressif products?
If you need to make a bulk purchase, please go to our Sales Questions and fill in the required information. Then, our business support team will contact you as soon as possible. If you just want to buy samples, please see Get Samples to check the corresponding purchasing method.
What’s the price for bulk purchasing? How can I purchase in bulk?
Please go to our Sales Questions and fill in the electronic form you will find there. Then, our business support team will contact you as soon as possible.
Where can I find all the differences between your products (e.g. in terms of series and types)?
Please see Espressif Products for introduction on our products. For details, please contact our sales team via Sales Questions.
Do your products have firmware? Can I customize my module/chip flash before the product leaves the factory? How much does this process cost? How long does it take? How can you help me do this?
Espressif Systems has developed a set of AT commands that can be used for Espressif products to easily interface with other products. All Espressif modules come with empty firmware by default from the factory. For more information, please go to our Sales Questions and fill in the required details. Our business support team will contact you as soon as possible. Additionally, in order to simplify and shorten our customers’ manufacturing process, we also provide customized manufacturing services. You can go to our Support Services and check all the available flash projects. For more information, please go to our Sales Questions and fill in the required details. Then, our business support team will contact you as soon as possible.
Which of your products support HomeKit? Where can I get the Espressif HomeKit SDK?
You can refer to the Espressif HomeKit SDK. Please note that the Espressif HomeKit SDK is available to MFi licensees only, and you need to provide your Account Number (6 digits) for verification purposes when requesting the SDK.
What is the address of Espressif’s offices?
Espressif Systems (688018.SH) is a public multinational, fabless semiconductor company established in 2008, with offices in China, Singapore, the Czech Republic, India and Brazil. Our headquarters address is: 1-7th Floor, Building 3, 235 Yubei Road, Pudong New Area, Shanghai, China. For more information, see Espressif Global Offices.
How can I contact your technical team?
Please visit Technical Inquiries, and let us know about any issues or confusion you’re experiencing. We will assist you in resolving them.
How can I get in touch with your company?
In order to better understand your questions and needs, please go to Sales Questions and fill in the required information. Then, we will get in touch with you as soon as possible.
How can I tell if an Espressif module is in mass production or an NPI product?
On each Espressif module, you can find a specification identifier (4 digits to 9 digits) in the lower left corner of the module marking. All Espressif mass production modules have a specification identifier starting with XX or Mn (n can be 0, 1, 2, …, for example, M0). The rest of them are NPI products. Find more information in ESP32 Series Packaging Information.
Also please note that NPI products can be different from the final mass production products and may experience hardware or software issues. Thank you for your interest in our new products and for helping us provide better products. Please contact our technical support team if you have any questions about using our NPI products.